Frequently Asked Question | GatorBoys

GatorBoys provides professional website design, development and maintenance services. Our skilled web designers and developers accomplish various website projects from brochure sites to multi-functional web portals.

GatorBoys has a large pool of resources and the required business and technical expertise to develop websites of any complexity.

We provide complete front-end and back-end development based on the latest technologies and industry trends.

Our Business Philosophy

Deliver Maximum Value

Depending on your specific requirements our experts will take you step by step through each phase of solution development providing you with a sound advice on technology and application design options.

Understand Client Needs

We carefully study each customer case to understand the client’s needs and objectives and deliver a reliable and efficient solution. We present all available options and provide you with a competent advice so that you could take an informed business decision.

Partner with Clients

We are committed to becoming your long-term, trusted partner. Our priority is not only providing professional services and solutions but becoming your technology partner dedicated to meeting your needs today and support your growing business needs tomorrow.

Earn Client’s Trust & Confidence

Our aim is to earn customers’ trust and confidence through personal attitude, passion for what we do and commitment to a long-lasting relationship. We will go an extra mile to deliver measurable business value and help you adopt and succeed on the Internet.

Our goal is to provide high quality, professional service to all of our clients. If you’re not satisfied with your new website, we offer a refund guarantee of up to 100% of the advance paid.

Our refund policy works as below: (Applicable to all plans)

100% Refund if requested within 15 calendar days from date of order, and

  • Prior to showing of any design layout, no questions asked, or
  • Background uploader for 5 areas
  • Before 3rd round of revision request.

Refund Restrictions

  • Refund is not allowed once three rounds of revisions are requested.
  • Refund must be requested within 15 calendar days from date of order.
  • Refund not applicable on domain registration fees.
  • Refund not applicable for express service clients.
  • Refund must be requested in writing.
  • Refund not applicable on updates and add-ons on existing website.
Absolutely! You do not need any online experience at all. GatorBoys offers free consultation on all services. We help you right from the start! You will have a team member assigned to you for all your questions along the way. Just ask us! We are here to help you.
Brochures, logos, photographs, business cards etc. are all great resources to use. For new business ventures we will help you get started from scratch. Need a logo? at GatorBoys we can create you a brand new logo for just $300. You will have a dedicated person to answer any question during & after your website project. At Triad Web Design, we work together with you to help answer these questions.
We will need your company profile, contact info, products and services, and any other information you intend to present on your website.
We welcome your input! The more input we receive from you the better able we will be to satisfy your needs and produce a site that will have the desired look and impact that you want. It’s your website, we want it to look the way you want it. We guarantee it 100%
Yes. We can usually redesign or freshen up an existing site quicker, and for less money than building one from scratch. Whether your company’s website “doesn’t look professional”, takes too long to load or the navigation is baffling to visitors, we can help.
Certainly. If your logo and promotional materials are not in electronic format, we can convert them to a format appropriate for your website for a small fee. We can accept almost any type of file. If your materials are printed, we can scan and convert them. Triad Web Design’s designers will help you establish your online image to be consistent with your existing image that your customers already know & remember.
No, you do not need to own a computer or have computers involved in your business in order to have a website. Many companies do filing, invoicing and more without a computer. Creating a website is more about exposing your business to new potential clients and generating new sales. There is no need to overhaul the way your company does business.
Website Maintenance or Website Updates refers to changes made to your website after the initial design & setup. Keeping a website up-to-date is essential in having repeat visitors to your site. Updating the site with sales, articles, new products, newsletters, press releases, financial figures and links are all examples of website Maintenance.

You are welcome to send over your list of necessary revisions. We are happy to assist you with any changes you would like at $39/hour.

Absolutely! Over 80% of the population who are online from home or the office are doing so to research about businesses that provide services or products. Your service-oriented business can provide samples, references, location, hours of operation and more right away from your website 24/7/365
You are responsible for writing the copy/text for your website. However, GatorBoys will place your supplied copy on the website for you. We also offer copy writing assistance at $199.
No, this is something we are not interested in.
We accept all major credit cards including Visa, Master Card, American Express, Discover. We also accept Paypal, Business Checks and Money Orders.
Yes. in fact we have few full racks of servers in our Datacenter in Illinois and Texas.
No, unlike other companies we don’t make hosting with us mandatory. However, choosing to host with us is a BIG advantage for you. You don’t have to worry about any technical aspects of managing your hosting account and the servers, we do it all for you. Plus you just have a one point contact for your Web Presence. If there is a problem it is always better to call a single reliable company who can take care of everything while you concentrate on your business. We will make your website one less worry for you.
These types of websites require complex web development and will be quoted individually. Costs can exceed $15,000 for this type of work.
Due to the high level of custom work and the collaborative process involved in each website we build, it’s difficult to predict an exact turn around time. We will work together with you to complete the Web Design Project in a timely manner. We agree to work expeditiously to complete the Web Design, but delays can occur if any milestone that requires your action, such as approving design mockups or web design changes, is not acknowledged on time. As an example, a 5 page website can be finished anywhere between 1-6 weeks after we’ve received all content and feedback from you. It’s a safe estimate to expect at least a month for your project, though it could be much quicker or slower, depending on your input. Ask your sales agent or project manager for more information. We also offer an express service for an additional fee to expedite your project. Always remember, we can only work as fast as you allow us; turn around time is client-dependent. If content is provided sooner, initial and on-going instructions are clear and revisions requested are reasonable, turn around time can be significantly decreased. On the other hand, it could drastically increase due to client in-action, delayed mockup approvals, back and forth change requests, etc.
Yes, we would love to. We charge a low $20 monthly fee for web hosting. Domain Names are $10/Year. We provide with custom email accounts and a fantastic control panel to check your web visitor stats, manage your files etc.
Yes, we can easily help you retain your old domain name on our servers or register a new one for you.
Absolutely! You’ll have several options for managing your Custom site after it’s completed.
We have 24/7 email and chat support. Phone support is available during Business Hours. We give you phone numbers of key individuals and in case of emergency, after business hours where you can reach them.
We believe in business ethics and exceptional customer service. When you buy any of our services, you can buy with confidence.

If you are wondering how we can charge as much as 70% less than our competition and still be in business? There are a number of things to consider:

Clients – The first thing to consider is the importance of our clients. It is our opinion that our clients always come first. We like to be able to cater to their needs and wants. Without clients, we have no business, and without business, we cannot make money. So with that in mind, we always make sure we take care of them and we are sure they would recommend us through word of mouth which in turn brings our marketing costs down.

Promotion and Advertising – We choose the way we promote our web design business very carefully and ensure every promotion dollar pays for itself. We’ve spent a lot of time researching in this field. This is what our business is about, “Web Design and Internet Promotion”. So, we take this to the extreme. We find the absolute best values for money, as well as the most popular ones that may cost a little more. We look at every angle of advertising and promoting in order to promote our company and to keep expenses down while keeping prices low.

Co-Creation – We need your support to finish the website in a timely manner to keep our costs down. For this to happen, we expect you to give us contents on time and all milestones that requires your action, such as approving design mockups or web design changes be acknowledged on time.

We have Web Marketing Service (Search Engine Optimization) department to help you list in Major Search Engines. For more details, please visit our Search Engine Marketing/Optimization Page.
Of course! In fact, we will work with you closely to create the website based on your input. We will do our very best to make you happy.